Managed Services

Beyond
infrastructure.

Four managed services that turn HyperNext from a data center operator into a full-stack infrastructure partner. Security operations, network operations, disaster recovery, and migration, delivered with the same engineering discipline as the facilities themselves.

The Services Portfolio

Four ways HyperNext
extends into your stack.

Each service stands on its own. Each one is built to combine. Common operating model. Common security posture. Common SLA framework. The same discipline, applied at every layer.

SVC / 01

SOC as a Service

24x7 Security Operations Center, three analyst tiers, integrated SIEM and threat intelligence, compliance-aligned reporting.

SVC / 02

NOC as a Service

24x7 Network Operations Center, multi-vendor monitoring, ITIL v4 aligned incident and change management.

SVC / 03

DRaaS

India's first zero-downtime DRaaS, anchored at Nava Raipur. Hot, warm and cold protection tiers matched to your RTO and RPO.

SVC / 04

Migration as a Service

End-to-end workload migration, 6R framework, discovery through cutover, with rollback safety nets at every wave.

SOC as a Service

24x7 security operations,
built around your business.

A Security Operations Center, run from Hyderabad, continuously. Three analyst tiers. Integrated SIEM. Threat intelligence and incident response, aligned to MITRE ATT&CK and the NIST Cybersecurity Framework.

Coverage
24x7x365 monitoring
Continuous coverage across infrastructure, network, applications, identity and endpoints.
Staffing model
T1 / T2 / T3 analyst tiers
Triage, investigation and incident-response analysts with documented escalation paths.
Platform
Integrated SIEM
Log ingestion, correlation, alerting, hunting. Multi-tenant or single-tenant deployment.
Intelligence
Threat intel feeds
Commercial and open-source threat intelligence with curated IoC management.
Response
Documented runbooks
Pre-approved incident-response playbooks. SOAR-style automation for repeatable actions.
Reporting
Compliance-aligned
Monthly posture reports aligned to ISO 27001, SOC 2, PCI DSS and RBI guidelines.
SLA commitments
15min
Mean Time to Detect, critical incidents
30min
Mean Time to Respond, P1 incidents
99.9%
SOC platform availability
NOC as a Service

Network and infrastructure
operations, on call.

A Network Operations Center, continuously watching network, compute, storage and facility. ITIL v4 by discipline. Integrated with the ITSM platform you already run, not the one we would like you to run.

Scope
Full-stack monitoring
Network, compute, storage, virtualisation, applications, facility BMS and DCIM.
Vendor coverage
Multi-vendor neutral
Cisco, Arista, Juniper, NVIDIA networking. VMware, Red Hat, Microsoft platforms.
Process
ITIL v4 aligned
Incident, problem, change, request and configuration management as standard.
Integration
ITSM-native
ServiceNow, BMC Remedy, Jira Service Management integration out of the box.
Visibility
Real-time dashboards
Customer access to live monitoring, ticket queues and SLA performance.
Proactive
Capacity management
Monthly capacity reporting, performance baselining and trend analysis.
SLA commitments
5min
P1 incident acknowledgement
60min
P1 incident resolution target
99.99%
NOC platform availability
Disaster Recovery as a Service

Zero downtime.
India's first.

Anchored at Nava Raipur. India's first purpose-built DRaaS facility. Military-grade resilience, in a quiet, geopolitically neutral place. Three protection tiers, matched to what your business actually needs to survive. With the option of a zero-downtime SLA on the hot tier.

Tier 1
Hot site
RTOUnder 1 hour
RPONear-zero
SLAZero downtime available

Continuous synchronous replication. Always-on standby compute. Automated failover.

Tier 2
Warm site
RTO4 to 24 hours
RPOUnder 4 hours
SLACredit-based

Scheduled asynchronous replication. Compute provisioned on declaration. Runbook-driven failover.

Tier 3
Cold site
RTO24 to 48 hours
RPO24 hours
SLABest-effort

Daily backup replication. Compute provisioned at recovery time. Manual cutover with HyperNext support.

Site
Nava Raipur
Geopolitically neutral location with exceptional grid quality and military-grade physical resiliency.
Replication source
Cross-region
Hot replication from Hyderabad or Kakinada into Nava Raipur. Independent power, network and facility chains.
DR drills
Quarterly
Managed quarterly DR exercises with documented results and remediation actions.
Compliance
RBI-aligned
DR design aligned to RBI business-continuity guidelines for BFSI customers.
Migration as a Service

From wherever you are,
to HyperNext.

Moving workloads is one of those things that goes well or goes badly. We built ours to go well. Discovery. Assessment. Planning. Execution. Validation. Optimisation. The 6R framework, applied carefully. Rollback safety nets on every wave.

Phase 1
Discovery
Tool-assisted application portfolio discovery. Dependency mapping. Workload classification.
Phase 2
Assessment
6R framework assessment, rehost, replatform, refactor, retire, retain, repurchase, per workload.
Phase 3
Migration design
Wave planning, network and storage cutover design, rollback procedures, change windows.
Phase 4
Execution
Tool-assisted migration using VMware HCX, AWS MGN-equivalent, Zerto and native database replication.
Phase 5
Validation
Application validation. Performance benchmarking against pre-migration baseline. Sign-off and handover.
Phase 6
Optimisation
Post-migration tuning. Cost optimisation. Right-sizing. Documentation handover.
Migration commitments
100%
Documented migration plan with milestones
100%
Rollback capability on every wave
100%
Cutover within agreed maintenance windows
Storage as a Service

Storage tiers,
matched to workload economics.

Block, file, and object. Delivered as a managed service. Sized to your workload, billed on what you use. The same compliance and sovereignty guarantees as the compute it runs alongside.

Tier 1
Hot block & file
LatencySub-millisecond
MediaNVMe all-flash
SLA99.99% availability

For transactional databases, AI training datasets and latency-sensitive workloads. NVMe-over-Fabrics, multi-pathing, snapshot every 15 minutes.

Tier 2
Warm object
LatencySingle-digit ms
MediaHybrid flash/HDD
SLA99.95% availability

S3-compatible object storage for application data, content delivery, and AI inference datasets. Erasure-coded for durability with intelligent tiering.

Tier 3
Capacity object
LatencyTens of ms
MediaHigh-density HDD
SLA99.9% availability

For application backups, video, logs and data lakes. Volume-class storage at the lowest cost per terabyte while maintaining 11-nines durability.

Archival as a Service

Compliance-grade
long-term retention.

Archival for retention horizons measured in decades. Write-Once-Read-Many integrity. Automated retention policies. An audit-ready chain of custody, because the auditor will ask, and the answer should be ready.

Retention
Decades, not years
Configurable retention from 7 years (RBI BFSI) through 30+ years (clinical, pharma). Hardware refresh transparent to retention horizon.
Integrity
WORM compliance
Write-Once-Read-Many guarantees enforced at the storage layer. Cryptographic chain of custody. SEC 17a-4, FINRA, RBI WORM compliant.
Sealing
Tamper-evident sealing
Each archive object cryptographically sealed at write time. Periodic re-verification with signed attestations.
Discovery
Audit-ready discovery
Indexed for compliance discovery. Full-text and metadata search across decades of archive in seconds.
Cold Data Storage

Pennies per gigabyte.
Petabytes at rest.

For the data you do not need today, and cannot afford to lose. The lowest cost per terabyte in the Indian market, with retrieval SLAs that scale from hours to minutes when you need them to.

Storage media
Tape + erasure-coded HDD
LTO-9 and LTO-10 tape libraries combined with erasure-coded HDD for the optimal cost-durability balance.
Retrieval
Minutes to hours
Multiple retrieval tiers: Standard (12 hours), Bulk (24 hours), Expedited (under 60 minutes for emergency restore).
Durability
11 nines
Annual data durability of 99.999999999%. Geographically distributed copies across HyperNext sites for disaster resilience.
Pricing
Consumption-based
Pay only for stored data, no minimum commitments. Restore fees waived for verified compliance events.
Colocation · OEM-Dedicated

Your hardware.
Our platform.

Bring the hardware you have already chosen. Dell, HPE, Lenovo, Cisco, Pure Storage, NetApp, Supermicro, or any other. We operate it. The HyperNext platform applied to your equipment. Sovereignty, observability, and SLA framework applied uniformly.

COLO / 01

Any OEM, any vendor

Customer-owned compute, storage and networking from any OEM. We do not lock you into our preferred-vendor list. We operate what you bring.

COLO / 02

Managed or unmanaged

Choose between basic colocation (space, power, cooling, connectivity) or fully managed (SOC, NOC, patching, hardware lifecycle, refresh).

COLO / 03

Full platform benefits

Even on customer hardware, you get HyperNext Digital Twin, Cybersecurity logs, BMS integration, and compliance reporting included.

COLO / 04

Density up to 660 kW

Liquid-cooling-ready halls support customer-owned racks at 120 to 660 kW AI racks. Not just standard 10 kW colocation footprints.

Compliance · Built-in

Compliance as
a first-class service.

Compliance is not a feature you turn on. It is the posture you inherit. No additional configuration. No separate audit programmes. The regulator sees the same evidence we do.

Banking & Finance

RBI · SEBI · IRDAI

  • RBI Master Direction on IT GovernanceData localisation, ITOps, BCP
  • SEBI Cybersecurity FrameworkSecurities-specific cyber controls
  • IRDAI Information SecurityInsurance-sector compliance
  • PCI DSS Level 1Payment card environment
Privacy & Data Protection

DPDP · GDPR · HIPAA

  • DPDP Act 2023India's data protection framework
  • GDPR-equivalent controlsFor EU-facing workloads
  • HIPAA-alignedHealthcare data protection
  • ISO/IEC 27018PII in cloud
National Security & Critical Infrastructure

CERT-In · NCIIPC

  • CERT-In GuidelinesIndia National CERT compliance
  • NCIIPC AlignmentCritical Information Infrastructure
  • STQC Empanelment-readyGovernment data certification
  • MEITY Cloud StandardsGovernment cloud workloads
Industry-Specific

SOC · ISO · NIST

  • SOC 1 & 2 Type IIService organisation controls
  • ISO 27001 / 27017 / 27018Information security
  • NIST 800-53 & CSFFederal-grade controls
  • HITRUST CSFHealthcare-aligned
By workload

The same platform,
tuned to your workload.

Colocation, build-to-suit and managed operations are the how. This is the who. Pick the workload and see how the capacity, compliance and service levels are shaped around it.

Talk to Services

Ready to scope a service?

Tell us about the workloads, the compliance posture, and the timeline. We will respond with a scoping document and indicative pricing within five working days.